Shipping Policy

Thank you for shopping with Aoulnek. We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

• Domestic Orders: 3–7 business days
• International Orders: 7–21 business days (depending on the destination)

Delivery times are estimates and may vary due to courier delays, weather conditions, customs clearance, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment.

Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order. Aoulnek is not responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete addresses provided by customers.

Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of the delivery date. Our support team will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Email: support@aoulnek.com